faqs

Yes, the price of customized products may be higher than non-customized products due to the additional design, production, and material costs. However, customized products offer a higher level of personalization and can help differentiate your brand in the market.

The MOQ for our customized products varies depending on the specific product and customization requirements. To obtain more information on the MOQ for your desired customized product, please contact us.

The production cycle for customized products depends on the complexity of the customization and our current production schedule. Generally, it takes several weeks to a few months. Please contact our sales team for an accurate timeline based on your specific requirements.

Yes, we can provide samples for testing and confirmation. There may be additional costs for customized samples, depending on the level of customization required. Please consult our sales team to discuss sample arrangements.

Changes during the production process may be possible but could result in additional costs and delays. Please discuss any changes with our sales team as soon as possible to determine if they can be accommodated without impacting the overall production schedule.

Bulk discounts may be available depending on the order valule and products specifcation. Please consult our sales team for more details.

Yes, of course. For fitness equipment, yoga props, we will have different requirements on sample. Please contact our professional specialist to place your first sample order! We will try our best to satisfy your needs.

We accept T/T, L/C and OA for bulk payments.

Don't worry, we will send you product pictures and package pictures to keep you updated.

We offer various shipping options for wholesale orders, including air freight, sea freight, and courier services. Shipping costs and transit times may vary depending on the destination and order quantity. Please contact our sales team for more information on shipping options.

Usually, it takes 25~40 days by sea. This will depend on your delivery destination.

Firstly, our products are produced in strict quality control system and the defective rate will be less than 0.2%. Secondly, during the guarantee period, we will replace you with new parts.

We will arrange an inspection to control quality. We support refund money in case of defects.

We have a return policy for wholesale orders. If you are not satisfied with your purchase, please contact our sales team to initiate a return. However, please note that some products may be subject to restocking fees or other terms and conditions. Please refer to our sales agreement for more information.